Tag: Student Veterans

Eric Maddox has been a four-times-decorated US Army interrogator, known for bringing in the intelligence that led to the capture of Saddam Hussein. He’s an author, who detailed the five-month hunt for the former Iraqi leader in his 2008 book Mission: Black List #1. He’s a motivational speaker, consultant, and negotiator. He’s an Olin alumnus who earned his Executive MBA in 2016.

And he’s recently added a new item to his long list of credentials: He’s now a podcaster.

Maddox launched the first episode of his online show “Creating Influence” on January 4 with a nearly five-minute introduction that explains how he has moved from a military interrogator to a professional negotiator.

“I was taught to use interrogation techniques that were zero sum game—they were intimidating, they were harsh—but I quickly realized they didn’t work at all,” Maddox says in his introduction. “What I learned to do was to connect, collaborate, negotiate, understand, and work with my prisoners.”

Now, he says, after 15 years of negotiating and interrogating, talking and attempting to influence people, he’s learned a few lessons that he says will apply to anyone—not just military prisoners.

“The bottom line is that when you talk to somebody, your goal is to connect with them, get to understand them, build trust with them, in order that they make a decision to follow you, to believe in you, to partner with you,” he said. “But all of that, that decision they make, that comes from the influence that you give to them.”

Maddox explains that the weekly podcast takes a deep dive into the psychology of influence and how to hone skills that will serve individuals in their businesses and daily lives.

Episodes focus on themes such as “the single most effective behavioral characteristic a person can have to maximize influence” and, in his most recent episode today, “what helps fuel hope, which aids in perseverance.”

Photo, above: Harry Schmidt, Passavant President and CEO. Photo credit: Passavant Area Hospital

We’re always excited to see Olin alumni in the news, and this interview with Harry Schmidt, EMBA 44, caught our attention in particular.

Harry came to Olin’s Executive MBA program with a full military career under his belt, having served as a pilot in the Navy for 20 years. He is currently the President and CEO of Passavant Area Hospital in Jacksonville, Illinois, overseeing 960 employees and a $120 million budget.

Harry was recently a guest on Beyond the Uniform, a podcast that showcases veterans and their transitions into new careers. Harry spoke with Beyond the Uniform Founder and Host Justin Nassiri about planning his transition to a new career, the leadership advantages veterans bring to employment, and his choice to pursue an Executive MBA degree at Olin. Check out highlights from the podcast, or listen to the full interview below:

When you were on active duty, how did you start to prepare for your transition?

It’s a great question because there’s a ton of uncertainty and ambiguity regardless if you’re leaving after one tour or after a full career. I started the process late, probably about six months before retiring which is not a lot of time. I was very fortunate that I had a neighbor who was able to help me through the process. This ultimately ended up being the tie that got me into healthcare.

When a service member is transitioning, I think it’s important to set boundaries and parameters for what kind of a job or career you want afterward. Otherwise, you could end up chasing something that’s someone else’s dream. It could be a fit for someone else but not for you. My family and I wanted to come back to the mid-west. That was the fit for us.

What the civilian sector is looking for is leadership skills—the leadership skills we have learned through getting a lot of responsibility early in our careers, dealing with volatility, uncertainty, complexity, and ambiguity. People in the civilian sector are looking for people that can handle these situations and make great decisions within volatility and uncertainty. That’s the skillset that’s transferrable regardless of your warfare specialty.

At what point did you decide to pursue an Executive MBA at Washington University?

It’s been one of the pivotal points in my short civilian career, and I don’t think I would have this role as CEO of a hospital without that education. As veterans, we learn a lot just through on-the-job experience. We learn about finance and budgeting through the money our team or department is allocated each year. But in a lot of ways, we miss out on the revenue side of the operating statement. Taxpayers are giving us our revenue when we’re in the military so it’s a little different.

Regardless of your specialty in the military, the MBA can be a good way to round out your skillset and learn about terminology. I initially looked at a school and started a traditional MBA program, taking classes at night. But it was a little bit disjointed. I didn’t feel like I was being challenged in a way that I wanted to be. So I started looking at different opportunities and found the Washington University EMBA program. In the Executive MBA format, we met once a month for 2-3 days and then worked on projects together in between those meetings. The format set me towards what I wanted to do. I moved through the 20-month program with the same group of people in a cohort fashion. We were able to challenge each other because we had similar levels of experience.

I would also add that sometimes people think it’s just about the letters behind your name. But that mentality will only get you so far. More than the degree itself, I want to know where the person got that degree from. I want to know that they had meaningful conversations about business with others in the program, that they had negotiations and debate. Work gets done in business through relationships, so I want to know that a person developed these skills during their degree program.

What advice would you give to a transitioning military member that feels intimidated by the thought of “starting over” in the civilian sector?

Be a life-long learner. Don’t be afraid to learn something new or take advantage of a new opportunity. Most people would be happy to sit down with you if you wanted to learn more about their industry or what they are doing. Use LinkedIn, make a meaningful connection. I would also recommend various veterans networks. I’m working right now with a group called Elite Meet. It’s a group that looks to connect former special forces and fighter pilots with private sector opportunities. There was also a really strong veterans network at Washington University. I’m sure this is the same at many other schools as well. There’s so many people out there that are willing to help and want you to be successful.

We love to share updates on our alumni with the Olin community. If you have news to share, let us know at blog@olin.wustl.edu.