I wanted to share about exciting career milestones for two of our faculty members, Ron King and Stephen Ryan.
Professor Ron King has been a member of the Olin faculty since 1986 and is a highly respected and accomplished teacher and researcher. Since 2003, Professor King has served as the Myron Northrop Professor of Accounting where he contributed actively to the body of research in field of accounting.
A few months back, Ron approached Vice Dean Todd Milbourn and me to share the news that while he would like to continue teaching in Olin’s Executive MBA Program, he would like to relinquish his chair to focus more of his energies on his entrepreneurial pursuits in the St. Louis startup community.
While at Washington University, Professor King has taught accounting courses in the undergraduate, MBA, and masters of accounting programs, and has held various administrative positions including senior associate dean of faculty, senior associate dean of programs and the director of the Center for Experiential Learning. Ron received the Distinguished Faculty Award at Washington University’s Founder’s Day in 2012. He received his PhD from the University of Arizona.
Given the importance of entrepreneurship to Olin’s strategic plan and also the St. Louis ecosystem, I am delighted that Ron will be employing his considerable talents to build businesses and make our city more economically vibrant. I am also pleased that he will continue to teach at Olin, as he is one of our very beloved teachers as well as a distinguished researcher.
At the same, time, I am excited to recognize the contributions and research leadership of Stephen Ryan, professor of economics, by appointing him as the next holder of the Myron Northrop Professorship. Professor Ryan received his PhD in economics from Duke University in 2005 and joined Olin in 2016.
The Myron Northrop Professorship was established with a gift from Mr. Northrop’s estate in 1989. Born in Oklahoma and reared in Little Rock, Arkansas, Mr. Northrop spent most of his career at A.S. Aloe Surgical Supply Company of St. Louis. He received a bachelor’s in business administration from Washington University in 1926.
We join in thanking the Northrop Family for their support for Olin faculty research. We also congratulate Ron King on this new phase in his career and Stephen Ryan for his accomplishments. We will be in touch with plans for a formal installation ceremony for Professor Ryan in the 2019-20 academic year.
Zappos, Google, Facebook and others have adopted them. The teams are meant to boost productivity, offer flexibility, attract young people and foster creativity. Ideally, they allocate tasks based on employees’ strengths and then assign rewards—equitably—based on their contributions.
But how well do the teams actually work?
“Inherently, they aren’t as awesome as people think,” said Pierce, professor of organization and strategy and associate dean of the Olin-Brookings Partnership. (Zhang, professor of operations and manufacturing management, was in Beijing and unavailable for an interview.)
Finding: Women were paid 24% less than men
For 50 months, Pierce, Zhang and Wang studied productivity and bargaining traits in a service operation setting: a chain of 32 large beauty salons with 932 workers in China. About half (54%) of the workers were men.
They found that the men consistently extracted “advantageous bargaining values from their female coworkers, despite having no observable productivity advantage.”
In fact, women in the sample earned at least 24% less than their equally productive male counterparts.
That gender pay gap is larger than the pay gaps found in places with hierarchical management structures. A 2005 study found a gap of 10% in Asia and larger inequities in the United States and Europe.
The new evidence on self-managed teams has implications for US organizations.
“You see these dynamics playing out in Silicon Valley all the time. You see them playing out in academia,” Pierce said.
“Social interactions between men and women have consistencies across culture, across economic class, across age,” he said. “Show me the culture where women don’t tend to get worse negotiation or bargaining outcomes.”
‘Stuck with a bunch of overpaid men’
A combination of higher “prosociality” and lower bargaining power in women most likely explains the 24% wage disparity, the researchers report. Prosocial behavior includes feeling concern for others and acting to benefit them.
When the workers divided their own team-based compensation, women were severely underpaid for their productivity. Consider this: Women were the top salespeople in the beauty salons, and those women took home only the median wage.
“This is really bad because they’re going to leave, and when they leave then (the company is) going to be stuck with a bunch of overpaid men,” Pierce said.
The researchers compiled data from three sources between April 2009 and May 2013: Point-of-sale from each salon, which included every service and card-for-service transaction; the internal human resource system that included the commission paid to each worker for each transaction; and detailed demographic information of each worker in those transactions.
They found that gender “strongly predicts” under- or overcompensation relative to productivity. Men made up a disproportionate number of highly paid yet unproductive workers. Women overrepresented “star employees” with poor bargaining outcomes.
The researchers used a previously proven algorithm to confirm gender as the strongest predictor of bargaining outcomes.
Out of sight, out of mind
Pierce emphasized that self-managed teams can work well—with clear guidelines in place. The study highlights how important it is to monitor and enforce pay equity in self-managed teams. After all, those teams assign tasks, responsibilities and rewards for teammates.
“Because this design decision effectively puts inequity ‘out of sight for the manager,’ it may also put this inequity ‘out of mind,’” the researchers write. But that doesn’t abdicate a manager’s responsibility to stem bias and discrimination. One solution is to set up formal rules for the assignments of tasks and rewards, the findings suggest.
“Do you have safeguards in place to ensure that the person who gets all the credit, who gets the rewards, who gets the best task is not simply the one who bargains the best or bargains the most aggressively?” Pierce asked.
The research findings also imply that firms could cut costs by replacing overpaid workers. And the findings show that good workers who are underpaid lose motivation—and often leave.
“Managers must anticipate and mitigate this gender-based inequity,” the researchers write. That’s because it is an operational performance issue. And “because of the myriad of productivity, retention and ethical implications that can result from peer-based bargaining.”
I wanted to share some exciting news about our faculty member Fuqiang Zhang, professor of operations and supply chain management.
Professor Zhang has been appointed the Dan Broida Professor in recognition of his contributions and leadership in research and teaching. He received his PhD in managerial science and applied economics from the University of Pennsylvania’s Wharton School and joined Olin in 2007.
Last year, Professor Zhang received the Yangtze River Scholar Award by the Chinese Ministry of Education, the highest award that the People’s Republic of China bestows on an individual in higher education.
The Dan Broida Professorship in Operations and Manufacturing Management was established in 1984 by Mrs. Roma Wittcoff, an alumna and trustee emeritus of Washington University, in memory of her first husband, Daniel Broida, who died in 1981. Mr. Broida earned a bachelor’s degree in chemical engineering from Washington University in 1936 and was the founder of Sigma Chemical Company, now Millipore Sigma.
We join in thanking Mrs. Wittcoff for her tremendous support and congratulating Professor Zhang. We will plan to have a formal installation ceremony for Professor Zhang in the coming academic year.
Pictured above: Fuqiang Zhang teaching a global operations class to second-year MBA students in March 2019, during Olin’s global immersion experience in Shanghai.
Emma Vogel, a video intern in Olin marketing and communications, wrote this for the Olin Blog.
Spencer Burke, adjunct lecturer in family business for WashU Olin, will assume the role as Eugene F. Williams Jr. Executive in Residence for the Koch Center for Family Business, Dean Mark Taylor and Professor Bart Hamilton announced in May.
The appointment is the latest development following the spring 2018 announcement of the Koch Center for Family Business, launched with the support of the St. Louis Koch family’s gift $9 million. That center is the outgrowth of the Olin family business program, funded with a $1.09 million donation from the Kochs in 2016.
The Olin family
business initiative began to “educate future business leaders on unique family
business issues while providing resources for family enterprise as they grapple
with these challenges.”
accepting this position, Burke served as the leader of the family business
initiative and has been the organizer and moderator of Olin’s highly successful
annual family business symposium. He is a principal at the St. Louis Trust
Company, where he leads the firm’s family business advisory practice.
Burke currently serves as chairman of the board of the Mallinckrodt Foundation,
which seeks to fund biomedical research in St. Louis and throughout the United
“I have taught at Olin for eight or nine years and I am excited to no longer be the lone ranger in family business,” Burke said. He will now join a team at the Koch center—led by Hamilton, the center’s inaugural director, Olin’s Robert Brookings Smith Distinguished Professor of Economics, Management & Entrepreneurship—that will help to tackle family business education.
Burke also feels that that through the establishment of the Koch Center and the family business initiative, the subject matter is being recognized as an important part of Olin Business School. While in the position, he wants to be a part of the team that animates the important role of family business in the U.S. economy.
the mission of the Olin family business initiative, Burke places importance on
business sustainability. Along with the other key players in the family
business center, Burke will be the resident practitioner of family business issues.
executive in residence, he will be available for consultation at the request of
students and will also be establishing office hours for the upcoming semester. He
is excited for the opportunity to have more interaction with students in the
family business program.
This will allow for valuable, real-time analysis
and problem solving in relation to real-life family business issues that students
encounter. Burke feels that through more interaction, the program will achieve
even greater success.
Investors hear a lot
of pitches, but they only fund some startups. What criteria do they use?
Good looks matter, but
not as much an entrepreneur’s perceived competence and confidence, a recent
study indicates. In fact, if you’re only attractive and likeable, you’re likely
to get a lower offer than someone who exudes confidence.
WashU Olin’s Xing Huang, assistant professor of finance, summed it
up this way: “Nice people finish last.”
She teamed up with three
researchers from Michigan State University to examine investors’
decision-making, and they came up with a novel idea for a laboratory: ABC’s
reality TV show “Shark Tank.” The show features a panel of “shark” investors
who hear business pitches from entrepreneur contestants. Then the sharks comment,
ask questions and say if they’re interested in making a deal.
The researchers set
out to explore the relation between two things: first impressions of “Shark
Tank” contestants and the investors’ decisions. Toward that end, they manually
collected data on 322 pitches during the first five seasons of the show, and
they measured first impressions of contestants by asking a nationally
representative 680 respondents about them.
crowdsourcing marketplace Amazon Mechanical Turk, the respondents viewed photos
of contestants and rated them along six dimensions considered important to
entrepreneurs’ success: capability, confidence, trustworthiness, the ability to
work under pressure, physical attractiveness and likeability.
The research team then swept those ratings
into two principal components: competence/confidence and appearance/likability.
“The likelihood of receiving a shark’s offer
is associated positively with both components,” Huang said. But it’s a
different story when it comes to sharks’ putting their money where their mouths
are. While sharks offered more cash and valuation to entrepreneurs who rated
highly in competence and confidence, they actually offered less to
entrepreneurs who rated more attractive and likable, according to the working
paper “Swimming with the sharks: Entrepreneurial investing decisions and
Maybe the investors
think people who are likable will not be tough negotiators going forward, Huang
said, so they make a lower offer.
are driven by both hard and soft information,” she said. Videos of the five
seasons of “Shark Tank” offered the researchers an abundant set of variables
including the likelihood of an investor making an offer, investors’ valuation
of projects, and the funding structure. Unlike documents about entrepreneurs
and ventures, the videos offered a spectrum of information on verbal and
nonverbal cues, such as appearance and body language.
“Such rich information
enables an investigation of the role of soft information in shaping investors’
decisions,” Huang said.
are an engine of employment and the economy; young companies have created an
average of 1.5 million jobs yearly over the past three years. Huang, whose
research interests include behavioral finance and investor behavior, said she
hopes the research will be helpful for entrepreneurs. “Understanding the
decision-making process of the venture capitalist can help entrepreneurs better
think about how they can get better funded,” she said.
Huang conducted the
study with Michigan State University’s Zoran Ivković, MSU Federal Credit Union
Endowed Chair in Financial Institutions/Investments and finance professor, and
John (Xuefeng) Jiang and Isabel Yanyan Wang, both associate professors in