Tag: Research Centers

John Stroup, President & CEO of Belden Inc., explains the major global trends driving investment in automation for manufacturing. Some factors contributing to automation’s increased adoption are rising labor costs, the need for increased productivity, and changing consumer behaviors.

Automation enables manufacturers to become better at producing to meet consumer demand because it significantly shortens changeover, resulting in greater flexibility. Stroup goes on to explain that, due to rising labor costs in Asia, many manufacturers are moving production to the United States and using automation to replace human labor. Productivity is more elusive than ever in the current post-recession landscape, which increases the need to focus on maximizing productivity and ROI.

All of these factors are generating a great deal of interest in the adoption of automation in manufacturing—a process Stroup says will be “evolutionary, not revolutionary.” Stroup estimates automation adoption will reach 74% in 6-10 years. The automotive industry is already at that mark.

For more supply chain digital content and cutting-edge research, check us out on the socials [@theboeingcenter] and download our app on iOS or Android for access to exclusive content and events!


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A Boeing Center digital production

The Boeing Center

Supply Chain  //  Operational Excellence  //  Risk Management

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One of the biggest challenges in the healthcare industry is reducing operating costs, and one area of opportunity for cost savings is through the supply chain. In part two of our interview with Jean-Claude Saghbini, Chief Technology Officer at Wolters Kluwer Health (and formerly of Cardinal Health), we focus on technology implementation in the healthcare supply chain. Be sure to check out part one of our interview with Saghbini.

Saghbini explains that although the push to utilize RFID and other inventory management technology initially came from early adopters, he is coming to find that the implementation of such resources is becoming necessary to manage all healthcare networks as they continue to grow. He finds that one of the key benefits realized by hospitals investing in new technology is significant cost savings via inventory reduction. Oftentimes, the reduction in inventory can be as high as 20-25%, which translates to millions of dollars. He also notes a decrease in expiration rates, better product tracking to patients, and an increase in patient safety resulting from enhanced technology utilization. All of these factors can add up to a 150-300% return on investment annually, not just for hospitals, but for device manufacturers as well.

Saghbini also talks about the benefit of RFID’s ability to integrate data across an entire healthcare network (for example, electronic medical records and hospitals’ material management systems). He is also exploring ways to leverage RFID in ways that allow communication with near-field communication in patients’ cell phones. If the two similar technologies are effectively integrated, it would allow the healthcare supply chain to be tracked all the way to the consumer.

For more supply chain digital content and cutting-edge research, check us out on the socials [@theboeingcenter] and download our app on iOS or Android for access to exclusive content and events!


• • •

A Boeing Center digital production

The Boeing Center

Supply Chain  //  Operational Excellence  //  Risk Management

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What place does religion play in the workplace? How does it inform us as business leaders? Should religion underpin our notions of values, ethics, and leadership in today’s boardrooms and executive suites?

“If we’re in business, we want to make a buck. We serve our own interests—that’s not going to go away,” said former US Sen. John Danforth, who will serve as a panelist during a February 13 symposium, “The Relevance of Religion for Leadership: How Religious Traditions Can Information Leadership Values and Approaches.”

“But is that all there is to it?” said Danforth, a member of the national advisory board for the Danforth Center on Religion and Politics, which is cosponsoring the symposium. “Religion points us beyond ourselves to purpose and commitment beyond taking care of ourselves.”

The idea for an Olin-run symposium on religion and leadership began with an article in The Wall Street Journal.

The newspaper profiled David Miller, who has taught at Princeton University in both its business and divinity schools, about his three-year tenure as Citigroup’s on-call ethicist “to tackle abstract issues about banking and morality.”

Now the director of Princeton’s Faith & Work Initiative, Miller has also maintained a 20-year friendship with George and Carol Bauer, for whom Olin’s Bauer Leadership Center is named—which is also cosponsoring the event.

Stuart Bunderson

From there, Professor Stuart Bunderson, codirector of the leadership center, said it was a short hop to a symposium exploring the intersection of religion and business.

“What an interesting story here,” Bunderson said. “Here’s a banker, he goes back to divinity school, he leads a faith-and-work group at Princeton and becomes an ethicist to one of the biggest organizations in the world. We thought that would be a fun conversation for the business school.”

Miller, who will serve as the keynote speaker and moderator for the symposium, said he consults fairly regularly with large companies—not just Citigroup. “It’s usually because a company has had a series of publicly reported breaches in ethics,” he said. “They step back and decide they have to address these.”

As a former senior executive involved in private equity, mergers and acquisitions, international investments, and corporate finance, he carries business strategy and practical perspective into a corporate environment—along with his master’s of divinity and PhD in ethics from Princeton Theological Seminary.

“Obviously, I don’t come in on a white horse and a big sword and say that I’m the God Guy.”

– David Miller

Miller does, however, help executives develop a framework for making ethical, values-based decisions grounded in religious theory and practice.

David Miller

Miller says it’s important for business leaders to consider the source of their values, what guides their decision-making. “Different parts of the country have varying degrees of comfort and facility to talk constructively to talk about religion,” he said, acknowledging that some cultures are more comfortable with secular words like “values” and “ethics.”

“Using secular language can be very helpful, it’s safe for everyone,” he said. “But the thing you risk losing is the specificity, recognizing the source of those values.”

Danforth, whose 2015 book The Relevance of Religion served as something of a namesake for the symposium, said our Founding Fathers spoke in terms of “virtue,” which, to them, meant a concern for “the common good and putting that above individual interests.”

“The concept got lost later,” he said. “If you listen to all the discussion about the tax bill, it’s about what’s in it for me. Am I going to get more than the other guy? If we’re going to recover some of that notion, where is that message going to come from? Is it going to come from CNN? From candidates for public office? It’s essentially a religious message.”

Danforth will serve on the symposium panel with Bauer; Dr. Ghazala Hayat, professor of neurology at SLUCare and chair of the public relations committee of the Islamic Foundation of Greater St. Louis; and Bob Chapman, chairman and CEO of Barry-Wehmiller Companies.

For Bunderson, the symposium is an opportunity to shine a light on how values can be informed by religious background. “Religion is part of the diversity we encounter in organizational worlds,” he said. He’ll consider the symposium a success “if people are more mindful of how their own religious background or the religious background of others might influence how they interact and lead or resolve conflict in organizations.”

Miller said he hopes attendees who are not spiritually inclined would come away with a fresh respect for those who are and how it might be a practical resource to people in their lives to be ethical and responsible leaders.

“And for those who are spiritually inclined or active in their spiritual lives, that they might see a fresh connection between what they hear from the pulpit and what they do in their lives Monday through Friday,” he said.

The Relevance of Religion for Leadership: How Religious Traditions Can Inform Leadership Values and Approaches is scheduled from 6:30–8:00 p.m., February 13, in Olin’s Emerson Auditorium.


In this installment of The Boeing Center’s In the Pipeline, Kaitlin Daniels, assistant professor of operations & manufacturing management, shares some motivation for her recent research on the “gig economy,” which engages contract workers for short-term work. A perfect example of a gig economy is Uber.

Daniels is particularly interested in the operational challenges companies face in the gig economy. Gig economy workers get to decide when, where, and how long they will work, in contrast to the traditional employment arrangement, where the firm directly controls its workers’ shifts. Daniels focuses particularly on the incentives offered by gig economy firms, and the policy implications of those incentives.

Another area of focus in Daniels’ research is surge pricing, or the increase in cost to consumers during times of high demand. While she notes that surge pricing certainly improves Uber’s profitability, she wonders if the practice is actually better for consumers. Daniels is also interested in driver welfare. “There has been a lot of talk recently about how to ensure that drivers or gig economy workers are ensured some base level of welfare in the same way that we protect employees,” Daniels said. As interest and opportunity in the gig economy rises, research on the topic will become increasingly important.

In the Pipeline is a Boeing Center digital series that highlights in-progress academic research in the fields of supply chain, risk management, and operational excellence. It features professors from Washington University’s Olin Business School, and demonstrates The Boeing Center’s ongoing pursuit of cutting-edge research and knowledge dissemination.

For more supply chain digital content and cutting-edge research, check us out on the socials [@theboeingcenter] and download our app on iOS or Android for access to exclusive content and events!


• • •

A Boeing Center digital production

The Boeing Center

Supply Chain  //  Operational Excellence  //  Risk Management

Website  • LinkedIn  • Subscribe  • Facebook  • Instagram  • Twitter  • YouTube


Blockchain is an emerging technology that has the potential to create a paradigm shift in the way we think about financial transactions. It has the ability to record transactions via a shared ledger and can be applied across many industries and currencies. The first major application of blockchain was Bitcoin, an unregulated cryptocurrency that was very resource intensive to mine. But business applications for blockchain will likely differ in several key areas.

At The Boeing Center’s 9th annual Industry Conference in October, Ed Corno, Client Technology Leader at IBM, gave a presentation on blockchain from the IBM perspective. He claimed that the technology’s business applications will focus on identity over anonymity, selective endorsement over proof of work, and assets over cryptocurrency.

Ed Corno, Client Technology Leader at IBM

Corno defines the four key tenets of a shared, replicated, permissioned ledger (as characterized by blockchain’s business applications) are consensus, provenance, immutability, and finality. This shared ledger would serve as the one record of all transactions across the business network, and participants would be able to see only relevant transactions.

According to Corno, the requirements of blockchain for business are the aforementioned shared ledger, a smart contract embedded into the transaction database, the privacy to ensure that transactions are secure and verifiable, and trust between all participants.

For more supply chain digital content and cutting-edge research, check us out on the socials [@theboeingcenter] and download our app on iOS or Android for access to exclusive content and events!


• • •

A Boeing Center digital production

The Boeing Center

Supply Chain  //  Operational Excellence  //  Risk Management

Website  • LinkedIn  • Subscribe  • Facebook  • Instagram  • Twitter  • YouTube




Life as a senior executive and single mom of five young children—for many, this may be seen as impossible. But for Laura Freeman, it’s a reality she did not let hinder her career success.

Laura recently shared her story, strong work ethic, and her people-centered career with our Women and Leadership course. As the chief people officer for St. Louis-based Schnucks, she has a lot of experience working in manufacturing and service-based industries related to food and customer service.

Throughout her career, Laura has also maintained her personal values and thirst for learning. Laura passionately spoke to our class for nearly two hours and left us with a few key takeaways:

Listen more than you talk

As a business school student, it is easy to believe we can have a greater impact in contributing to a discussion rather than listening to what others have to say. Laura debunked this misconception and emphasized the importance of listening.

She has been in high-level positions at various companies with a high turnover rate. She applied her listening skills to find out what was important to employees in order to retain them. She believes that regardless of a person’s background, their input has value, and if she did not listen, she would be out of touch with how to improve the retention rate—which has a direct effect on the brand’s success.

When she was a vice president at Wendy’s, an employee told her she did not feel included in the company image. The remark made Laura look closer into making all employees feel part of the image. If Laura had not been open to listening, Wendy’s may not have focused as much on creating an inclusive environment.

Enact servant leadership

Laura said serving others is one of the most valuable traits to employ on the job. It helps those around you and creates a better work environment. She is invested in other people’s success and loves to see them succeed.

This is a clear part of her “brand statement” and it has helped her to create jobs that people enjoy. She does not focus on just helping employees extrinsically through wages or benefits, but also intrinsically.

Laura makes each employee realize the importance of their job. When speaking on this, Laura revealed how she tells store managers the great responsibility they have and the many lives they impact.

Pick a company with values matching your own

Laura has always looked at a company’s culture and values when deciding to make a transition in her career. Schnucks drew her in with its values and Wendy’s was founded on the phrase, “do the right thing.”

These aspects fit with Laura’s emphasis on serving others while also being challenged in her position to not pick the easy route, but the one that is right.

Guest Blogger: Kennedy Kelly-Hooks, BSBA ’19.