Tag: Mumbai

Executive MBA students in the second cohort of Olin and IIT-Bombay’s joint degree program were welcomed at the start of their program this month as tomorrow’s global leaders. Over 60 percent of the class are executives at the senior vice president level and higher. The 26 students have varied academic backgrounds and include an experienced surgeon and head of technology at Videocon Industries Ltd. The inaugural meeting of the new EMBA class was covered by The Hans India. Link here for complete article.

WashU’s Chancellor Mark Wrighton welcomed the new class via video message. “You can learn from your teachers as well as from each other. Commitment is an important dimension of success,” Wrighton said.

Kiran Shesh, CEO of IITB-WUStL Research and Educational Academy said, “These students bring a depth of experience from a diverse set of industries to march ahead towards preparing themselves as the global leaders.”

“The joint global degree is meant to equip executives with the tools, education and confidence to work in any industry in any part of the world as leaders in the new landscape of economic development. This also enables them to apply the concepts they learn while taking the course and know its impact in real-time,” pointed Prof. S. Bhargava, Head of Shailesh J. Mehta School of Management at IIT Bombay.

Link to more information on the EMBA-Mumbai program.

Dr. Ashley Jacob, a current Executive MBA student (Mumbai Class 1), presented at the Ahmedabad Management Association (AMA) 21st Innovation Conference on his successful hospital transformation which increased patient quality outcomes using innovative technology and processes to reduce overhead and patient wait times.

With a population of 1.2 billion people, India has extreme competition where medical facilities and doctors vie for customers who prioritize value, reputation, and quality. Though Dr. Jacob comes from 7 generations of Ayurveda doctors (version 7.0 as he states), he had to differentiate his system and practice in order to become the leading eye hospital since 2001.

Dr. Jacob instituted new policy and operational changes by implementing a new management system which put employees first and customers second. Realizing that 80% of patient interaction is outside of his control (average direct doctor interface is 7 minutes), he developed a training program to ensure his staff were certified and cross-trained to handle every task that would arise.

Additionally, he implemented a digital check-in process where patients used their thumbprint. The system would automatically alert the staff of the patient arrival, lead patients through the various treatment areas, and then send the bill and follow-on appointment reminders automatically.

Incredibly, he utilized YouTube to showcase his operation on a patient to remove the longest eye worm known which became the most downloaded medical video with over 1.2 million views, ( YouTube link ). This global reach allowed him to interact and provide honest and ethical feedback gaining a following.

The results are staggering:
• Reduction of staff (76 to 24)
• Reduction of patient wait times from 211 minutes to 48 minutes
• “Word of mouth” advertising increasing customer base from Indian subcontinent to worldwide

Innovations are not limited to just technological advances but rather a change to an existing action or process. Dr. Jacob applied innovation to mature hospital operations by daring to change the status quo. He has applied these principles, coupled with Olin’s EMBA program, to his other enterprises (financial services, education, entertainment) to continuously innovate and create value.

The inaugural Executive MBA Mumbai Class 1 started in April 2015 as a joint partnership between Indian Institute of Technology Bombay and Washington University. There are 27 students (23 men and four women) in our class. I can be directly attributed to the 3% international student figure as the only foreigner in class. In case you were wondering how I got to India, my wife accepted an expat assignment from her firm in Denver, Colorado, and shared the news for the first time when she picked me up at the Mumbai airport terminal at the end of her business trip.

Our class is dynamic and very interactive. My classmates share their experiences and ideas from a wide range of industries such as IT services, agriculture, manufacturing, and aerospace to name a few.

In October, we will spend two weeks studying in the U.S. So please don’t hesitate to say hello when we are in St. Louis, or stop any of us to ask questions about our perspectives on emerging markets, culture, and life. Many members of our class travel quite extensively. However, for some, this will be their first visit to the United States, and for others, this will be their first travels outside of India. 

To share some Indian insights, I have borrowed David Letterman’s Top 10 approach and compiled some unique experiences that can be found “Only in India…” (more…)

It’s official! The application for the inaugural cohort of the joint IIT-Bombay and Washington University Executive MBA is now available!

This innovative joint Executive MBA program is the only one in the world to confer a degree from both an Indian and an American university.

The first cohort will begin classes on April 22, 2015 in Mumbai, and the program and its curriculum are modeled after our internationally recognized sister programs in the U.S. and China, specifically our joint Executive MBA program with Fudan University in Shanghai which is ranked No. 6 in the world by the Financial Times. The program will include a residency in the United States — currently slated for October 2016 — on the campus of Washington University in St. Louis where the Mumbai cohort and U.S.-based cohorts will have the opportunity to connect and engage in global business dialogue.

We anticipate an inaugural cohort of 40-50 executive students, including a diverse mix of professionals coming from many types of organizations ranging from smaller entrepreneurial endeavors to large global corporations.

Completed applications will be reviewed by the joint admissions committee and qualified candidates will be invited to an in person interview in Mumabi. Deadlines to apply to the inaugural cohort are:

• October 31, 2014  — Early application deadline
• January 31, 2015 — Final application deadline

Information regarding the program overall is available on the IIT-Bombay-Washington University in St. Louis Executive MBA website. Share in the excitement by sharing with a colleague or associate who you think would benefit by applying to our inaugural cohort!