Tag: #valuesbasedleadership



Any global business leader understands that international events drive opportunities and influence decisions. Agile business leaders pivot quickly when unanticipated events arise. Business goals remain constant. Strategy and tactics may have to change to meet the unexpected. These are lessons WashU Olin students learn day in and day out. Today, the team at Olin is putting those lessons into practice.

In the wake of the coronavirus outbreak, my Olin colleagues have confronted the challenge admirably. We’re retooling our celebrated global immersion for the next class of full-time MBA students—while accounting for an unanticipated public health crisis.

The result: The MBA students in the class of 2022 will span five cities across three continents in their global immersion, beginning in St. Louis and continuing to Washington, DC; Barcelona; Paris; and Lima, Peru.

Our inaugural class covered St. Louis; Washington, DC; Barcelona; Beijing; and Shanghai, all the while taking classes, consulting with business professionals in-country and creating solutions for real-world business problems.

Given today’s headlines, and because the health and well-being of our students is paramount, we had to make decisions now. We had to pivot, while preserving the important global experience that has quickly become a cornerstone of the WashU MBA—so much so, in fact, that Poets & Quants named us the program of the year for our work.

From the start, we’ve pressed the opportunity for students to gain global business literacy in a variety of economies and markets. We’ve spoken about the agility today’s business leaders require when operating in cultures different from their own. And our students have bonded tightly in a unique and united global experience.

Class of ’22 students will take virtually the same courses their predecessors took, gaining similar outcomes. This time, however, students will experience even more diverse business perspectives.

As well as adding a major European capital and world business center to the itinerary—Paris—we are adding a stint in Lima, the capital city of Peru’s emerging economy, with opportunities to study sustainability concerns and startup opportunities. An economy with local production in textiles and ecotourism. A culture risen from a tumultuous history, where economic development is a priority.

For students who were deeply committed to the possibility of an experience in China, we haven’t left them behind either. When the current crisis subsides, we plan to offer an elective residency in Shanghai—along with other residencies in Tel Aviv and Berlin.

WashU Olin is a global business school. We’ve invested in the program and in our students in order to develop globally mobile business leaders who are nimble enough to confront challenge dynamically.

To be sure, we didn’t anticipate this challenge. But in confronting it, we’re creating a new and exciting version of our global immersion.




Maxine Clark, founder of St. Louis-based Build-A-Bear Workshop, kicked off the semester’s first Women & Leadership class with a story of her childhood. This is a selection of my three takeaways from her talk.

It’s OK to make mistakes

Clark explained that her first-grade teacher, Mrs. Grace, was responsible for imparting a lesson Maxine has carried with her throughout her life: “Learn from your mistakes.” Every Friday, Mrs. Grace would hand out a red pencil to the student that made the most mistakes that week. Maxine Clark noted the uniqueness that for once it wasn’t the brightest or quickest student that was rewarded, but one that had made mistakes.

Taking this lesson forward, Clark was pleased to see that the retail industry also embraced mistakes. At her very first job in the executive training program at the May Company, she had the responsibility of marking down prices with a very similar red pencil. She thought, “Wow, I’m made for this job!”

As a student, whose value is measured often by test scores and grades, it’s refreshing to remember that making mistakes leads to growth. Looking around the classroom, I saw many young women also relieved by the idea that mistakes can lead to success. Clark’s words came at an important time as many of us are soon graduating and starting a new life chapter.

Know what you don’t know

Clark proudly admits, “One of my strengths is I know what I don’t know.” This acknowledgment helped her snag one an incredible promotion. As a new employee for the May Company, she was tasked with the job of traveling to Asia to pick out products for all of the May Company stores. Maxine knew immediately that she didn’t know what the other stores would need.

Without the support of her supervisor, she had to take it upon herself to travel to the Pittsburgh store to see their assortment. There, she ran into David Farrell, who would soon become the CEO. Impressed with her initiative, he continued a professional relationship, eventually promoting Clark to chief of staff. Knowing what she didn’t know both allowed her to prove self-initiative and feel comfortable asking for help.

Enjoy the journey

Clark emanates passion. With exuberance, she described every project she was involved in. She ascribes much of her success to her passion and her ability to “enjoy the journey.” Starting with Build-A-Bear, she felt that she could pour all of her energy into the company’s success and growth because she felt so passionate. Today, she invests her energy in projects surround education, women in business, and the St. Louis community.

Pictured above: Maxine Clark, founder of the Build-A-Bear Workshop, speaking in 2013 during Olin Business School’s Defining Moments lecture series. Photo by Jerry Naunheim Jr.