Tag: emotional intelligence



Ashley E. Hardin, assistant professor of organizational behavior, co-authors a post published on the Harvard Business Review that calls for more compassion in the workplace. The authors advocate for a more compassionate and connected workforce in an age when technology facilitates isolation and discourages civil behavior and interaction.

Restoring compassion to the workplace, the authors suggest, will not only improve the working environment, but it will also have a positive impact on productivity:

“If people feel like they belong and genuinely care about one another, they will be more creative, resilient, and eager to contribute at work.”

Hardin’s coauthors, Monica C. Worline and Jane E. Dutton, are co-founders of the CompassionLab, the world’s leading collaboratory for research on compassion and work organizations. They define compassion this way:

“A 4-part experience of noticing someone’s distress or pain, interpreting it as relevant and important, feeling concern for that person or group, and acting to alleviate their pain.”

Expressing compassion can range from small gestures to heroic acts of generosity and life-saving support in times of need, according to the authors.

Read: “Forming Stronger Bonds with People at Work.”


About Ashley Hardin

Prior to pursuing her PhD and joining Olin, Professor Hardin worked as a Senior Associate Consultant for Bain & Company and the Bridgespan Group.

Her research interests include relationships, affect, work-life boundaries, and unethical behavior. 

 




Ten years ago, Hillary A. Elfenbein published a major review of research that examined emotion in the workplace in the Academy of Management Annals. Since then, her paper has been cited more than 500 times. At the recent Academy of Management (AOM) annual meeting, Elfenbein’s work was honored as the Annals’ paper that has made the greatest impact over the past decade. Elfenbein is the John K. Wallace, Jr. and Ellen A. Wallace Distinguished Professor at Olin and she teaches organizational behavior.

AOM Decade Award recipient

Hillary A. Elfenbein

“Emotions in Organizations:

A Review and Theoretical Integration”

Vol. 1, Issue 1, 1 December 2007

 

“The paper was an integration of all of the research that had ever been done on emotion in the workplace,” Elfenbein explained. “Interestingly enough when I started out, emotion was considered a fringe topic. I actually got very sage advice from my mentors that I should give this up and find a serious topic to work on.”

Elfenbein became interested in emotion in the workplace a few years after Daniel Goldman’s popular book Emotional Intelligence was published in 1995. Despite the discouragement from mentors and a general lack of respect for the topic among academics in business schools, Elfenbein was determined. “I’m a bit stubborn and I persisted with the topic even though it was really something that I had to fight for in graduate school to be able to work on.”

By 2006, there was an explosion of research on emotion in the workplace, but Elfenbein found that it was disconnected and disjointed. “With this paper I was trying to draw together all of this new research into one theoretical, unified model,” she explained. Her work has clearly become a touchstone and great resource for researchers delving into the now accepted academic field of emotion in the workplace.

Elfenbein adds that she felt very fortunate and honored to receive the award from the AOM. “The best part is that it came with an umbrella. I got a little plaque and a big umbrella!”

About the Academy of Management 
The mission of the Academy of Management Annals is to provide up-to-date, in-depth examinations of the latest advances in various management fields. Each yearly volume features critical and potentially provocative research reviews written by leading scholars exploring an assortment of research topics. Annals reviews summarize and/or challenge established assumptions and concepts, pinpoint problems and factual errors, inspire discussions, and illuminate possible avenues for further study. Research reviews published in the Annals are geared toward academic scholars in management and professionals in allied fields, such as sociology of organizations and organizational psychology.

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