Students involved in the Center for Experiential Learning Practicum have a unique opportunity to consult for large Fortune 500 companies. One such notable partner is Red Bull, which the CEL collaborated with last spring.
The Red Bull consulting team was tasked with leveraging analytics to align consumer and retailer views of business performance. By building a comprehensive understanding of how different demographic and geographic segments intersect and engage across the full spectrum of the business, Red Bull can acquire new customers and identify better metrics for measuring success. Students worked directly with Josh Muncke, Director of Data Science at Red Bull. His previous experience in data analytics at Deloitte and IBM made him a great resource and mentor to the team.
During after the team’s work, the CEL talked directly with Josh about his experience, in order to continue improving as an organization and as student consultants. To begin, we wanted to better understand the unique value and perspective CEL students could provide.
Josh said students showed a “fresh way of thinking about our consumer/user groups and found opportunities within them.” Beyond simply recognizing opportunities, the consultants identified metrics for measuring the success of pursuing those opportunities. This team of consultants delivered solutions rather than simply identifying problems.
CEL Red Bull Team working on site in California.
Josh’s feedback also helped us identify areas for growth as consultants: knowledge of more robust analytical tools and increased communication.
An understanding of data analytics tools is becoming increasingly more important in the workplace. While Excel is a great foundation, student consultants should be prepared to utilize more robust, professional-grade analysis tools when working with clients.
Josh also sympathized with the challenges that come from distance. The student team traveled to Santa Monica, California to meet in person with Josh, but increasing the number of video conference check-ins and on-site visits can better ensure alignment between the team and the client. Distance can be difficult, but using technology to our advantage can help decrease this gap.
However, the most important metric for success is: Would the client hire our student consultants again? Josh “definitely” would.
Like any team, our consultants faced challenges, but Josh believes the team’s output will help Red Bull drive more coordinated sales and marketing tactics at a regional level. We are excited to see how we can further our partnership with Red Bull and their incredible brand marketing tactics.
Guest Blogger: Allison Halpern, BSBA ’18, CEL Marketing Student Associate