CEL summer projects: Rob Poirier, WashU School of Medicine

When the COVID-19 pandemic and resulting economic downturn caused internship cancellations, WashU Olin and the Center for Experiential Learning stepped up to provide summer learning opportunities for students while supporting St. Louis-based businesses. We’ll be sharing their stories on the Olin Blog. Today, we’ll hear from Rob Poirier, EMBA ’14, clinical chief, emergency medicine, assistant professor of emergency medicine at WashU School of Medicine and Barnes-Jewish Hospital.

Given the pandemic, what compelled your company to get involved with this program?

As frontline emergency department clinicians battling the pandemic daily since it began in March, we have recognized immediate needs to operationalize innovative new technology to better serve patients requiring medical care. When I received the notice that there would be a summer class, especially with all the new projects we had, we decided that having a CEL team to help us out with these projects is was perfect timing to address some of the issues we had before us.

Olin students are bright, motivated problem solvers adept with technology who can think outside the box, devising solutions to new challenges. We thought the CEL program and students could quickly help us plan and implement new telehealth solutions improving care for patients in this socially distancing era. COVID has changed how we work in the hospital. The Olin CEL team has helped us successfully develop and implement new technology plans allowing us to meet new challenges posed during this pandemic.  

What is your project about?

Our project focused on telehealth solutions that can be used to extend emergency care expertise outside of the traditional emergency department. Telehealth is a new tool emergency clinicians can use to benefit individuals who may not need to physically visit an emergency department. 

What was it like working with WashU Olin students?

We found working with Olin’s students stimulating and educational. I think we learned as much from the students as they learned from us. Having outside opinions regarding how telehealth could be used was so important. They really helped us think outside the box.

What advice would you give students on the cusp of graduating at this time in history?

Do not be afraid to learn how you personally can help yourself and others get through these tough pandemic times. COVID creates many new societal and industry problems that need solving. We all benefit from the creative ideas and brain power of current and graduating students alike to solve current issues at hand. Working together to find successful solutions is crucial to helping  us all make it through these challenging times.

What will you take with you from this experience?

This summer really reinforced for us how important diversity of opinions is. We can become tunnel-visioned at times, thinking we know what’s best for our patients. Working with the students this summer encouraged us to continue staying in contact with the CEL moving forward on operational projects.

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